Workspace-wide access to Contact Support
D
Dimitrios Tsakouridis
I use multiple Framer projects within the same workspace. One of my projects has a paid Basic Site Plan and therefore shows the “Contact Support” option under Canvas → Help, while another project in the same workspace is on the Free Site Plan and does not show this option.
Since both projects belong to the same workspace and I also purchase and use AI credits across the workspace, it would be very helpful if access to Contact Support could be granted at the workspace/account level rather than separately for each individual site.
This would make it much easier to get support for another project in the same workspace without having to switch to a paid project simply to open a support ticket.
Framer Support also mentioned that this could potentially be handled per workspace rather than per site.
Thank you for considering this improvement.
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